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PALS: A decade of safety and healing for people and pets

In 2013 URI took bold action and launched the pioneering People and Animals Living Safely program, creating safe shelter and support that allows domestic violence survivors and their pets to live and heal together.

Before PALS, pets were a barrier to seeking safety because domestic violence shelters did not accommodate pets. Do individuals and families leave the pet behind and in danger?
Surrender it to a rescue organization and hope for the best? Stay in the home together and face the abuse? Thanks to the PALS program, survivors with pets no longer have to make these difficult choices.

PALS also supports the human-animal bond as a powerful source of healing. Support of a beloved pet aids in overcoming shared trauma while, in contrast, being forced to abandon or surrender a pet adds another layer of pain and loss.

Looking Back on 10 Years of PALS

When I Close My Eyes

With PALS, domestic violence survivors and their pets stay together and heal together. See the story of one family’s experience in the powerful short film “When I Close My Eyes.” 

Produced by Rising Act Films, Director: Daniel Stine, Associate Director: Kaitlin Scott

PALS Report and Survey

“Pawprint” for Action

Did You Know?

50% Of survivors would not consider shelter for themselves if they could not take their pets
91% Of survivors indicated that their pets’ emotional support and physical protection are significant in their ability to survive and heal
<10% Of domestic violence shelters provide some accommodations for survivors’ pets

More PALS Stories

Learn more about the extraordinary journey of PALS through the voices of people who inspire and elevate the program’s mission. 

Creating a Community of Care Co-Sheltering Families and Their Pets Webinar

URI People & Animals Living Safely (PALS): Providing Safety for Domestic Violence Survivors & Pets

Pets are family members, too

The human-animal bond is important to well-being, especially in times of distress. For victims, their pet may be their only source of comfort and support. But abuse affects more than people: pets experience domestic violence in ways similar to people. In many cases, pets are used as leverage to further threaten, harm or control victims. In some cases, pets may try to intervene, leading them to become a direct target of an abuser.

PALS Pet Family Graphic

We allow the whole family to heal together

PALS offers pet-ready apartments and services across New York City in three boroughs that allow families and pets to live and heal together in the same secure space. Our aim is to break the cycle of violence and foster independence and hope.

Victims are provided a full range of wellness services

  • Safety
  • Case Management
  • Counseling
  • Specialized pet care
  • Veterinarians and animal behavioral specialists
  • Economic empowerment
  • Childcare services
  • Educational enhancement
  • Nutrition
  • Academic support for adults and kids
  • Financial literacy

Protecting the Entire Family at PALS Place

Introduced in 2019, PALS Place is the first domestic violence shelter in the nation and the only co-living shelter in New York City in which every apartment unit has been designed to shelter pets alongside their families in the same safe, secure space.

Safety Tips for Pets

Know the signs and develop a safety plan

Victims of domestic violence are often subjected to multiple types of abuse over significant periods of time which is designed to erode self-esteem and maintain power and control over them. For some, it can take several attempts to leave. Whether you are ready or able to escape an abusive situation, you may find it useful to develop a safety plan for yourself and your entire family – including any children and pets. As you develop your plan, consider the following safety tips:

S Supplies. Set aside supplies, pack an emergency bag and keep it hidden, but easily accessible. Make sure to include necessary food, medication, and records for pets.
A Animal ownership documents. Accumulate registration records, vet records, a microchip, and/or a current photo to prove ownership of your pets in a safe place.
F Friends and family. Find a friend or family member to help care for your pet in case of a sudden emergency. They are an important part of your overall pet-care plan.
E Explore options. Look into resources in your community for assistance with your pets. Look for a local co-sheltering program or animal welfare organization that can provide services. The National Domestic Violence Hotline has a list of resources here.

Compensation for Victims of Domestic Violence

By definition, all domestic violence victims are crime victims and many need financial assistance to recover collateral destroyed by abusers. New York State’s Crime Victims Board provides compensation to victims for losses they incurred as a result of a crime. The New York State Office of Victim Services (OVS) offers compensation for victims of crime, including domestic violence. Visit their Services page to learn more and apply.

Download the Crime Victims Benefit Application here.

URI serves all survivors of domestic violence, intimate partner violence and gender-based violence regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

How to Help PALS

Get Involved

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PALS relies on financial support from donors like you to help families in crisis. Won’t you invest in this one-of-a-kind program?

Safety Tips for Pets

Your donation ensures that individuals, families and their pets can escape abuse, safely heal and gain the resources needed to rebuild their lives.

$25 can provide vitamins and supplements for a cat that’s healing from abuse
$50 can provide special food for a dog with allergies
$75 can provide behavior assessment and training for a dog suffering from trauma
$100 can provide a wellness exam and vaccinations for a pet entering shelter
$150 can provide a habitat and supplies for a reptile pet
can provide vitamins and supplements for a cat that’s healing from abuse
can provide special food for a dog with allergies
can provide behavior assessment and training for a dog suffering from trauma
can provide a wellness exam and vaccinations for a pet entering shelter
can provide a habitat and supplies for a reptile pet

Thank you to our funders and supporters


The Margaret Whitton Charitable Trust

A Kinder World Foundation

Bruce G. Geary Foundation

Norma Green Foundation

To Date We’ve Sheltered

Cat Graphic for PALS


Cat Graphic for PALS


Cat Graphic for PALS


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Cat Graphic for PALS


Cat Graphic for PALS

Guinea Pigs

Cat Graphic for PALS


Cat Graphic for PALS

Bearded Dragons


Escaping Domestic Violence as a Pet Owner

Explore Insights from Survivors and Recommendations from PALS.

In Their Own Words

“Being in the PALS program, I was given the tools and the time needed. If you just go from one desperate situation to the next desperate situation you keep repeating the cycle, and here I was given a safe space.”

- PALS resident