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Innovative Client-Centered Services

Urban Resource Institute helps transform the lives of domestic violence survivors and homeless families, with a focus on communities of color and other vulnerable populations. We have deepened our impact and become the largest provider of domestic violence shelter services in the U.S. Our holistic approach encompasses innovative prevention and intervention programs and direct services.

Learn more about the URI Vision, Mission and Values.

A family embracing each other

PALS Short Film

PALS Short Film

As we approach the holiday season with family togetherness at top of mind, imagine the agony of having to leave a beloved pet behind to flee domestic abuse. Thanks to our PALS program, survivors don’t have to choose between their pets or safety. The short film “When I Close My Eyes” brings to life one family's experience from the trauma of domestic violence into the PALS program and a new life of safety and healing with their dog Bennie. Click here to watch.

Rise Up! with URI

Rise Up! with URI

Enjoy a replay of the 2021 URI Celebration: Rise Up! virtual event, including host Jackie Fabulous; special guests John Quiñones and Joy Taylor; and Sing Harlem! Choir. Click here

Homelessness Awareness

Homelessness Awareness

URI is committed to ending homelessness and domestic violence, which are inextricably linked. During this month our mission is especially meaningful, as November is National Homeless Youth Awareness Month, which also includes National Hunger and Homelessness Awareness Week (November 13-21). Click here to see how we’re helping our clients impacted by homelessness achieve brighter futures.

Safety Planning During COVID-19

For victims of domestic violence, stay-at-home orders can mean increased isolation from support networks and more time alone with abusers. We understand the challenges victims are facing, and offer some tips that may foster safety during this uncertain time.

Here In Times Of Crisis

On any given day in New York City, victims of domestic violence face difficult challenges to find safe, secure housing. Urban Resource Institute (URI)’s housing options and programs assist individuals and families – including pets – by respecting their rights to make informed choices and reducing barriers to shelter and safety. Using innovation to solve complex issues, URI helps survivors heal and gain the resources they need to live healthy and independent lives.


people can be served by URI programs each year


of URI revenue is spent on programs


of US domestic violence shelters allow victims to live together with their pets

Client-Centered Services

We provide quality, compassionate and innovative services to victims of domestic abuse and other vulnerable populations so that they may lead the safest and fullest lives possible.

Domestic Violence

We offer innovative and client-centered programs for survivors of domestic violence.

Adults with Intellectual and Developmental Disabilities

We offer a variety of individualized treatment and care programs, including 24-hour group residences.

Homeless Families

We offer safe and secure temporary housing and supportive services.

Economic Empowerment Center

Our programs help survivors of domestic violence become self-sufficient and recover from economic abuse.

Pets Are No Longer A Barrier To Shelter

Victims of domestic violence with pets face difficult choices to save their lives. Do they flee with their children and leave their pet behind? Do they place their pet with a rescue organization and hope for the best? Do they stay and try to keep their family intact despite abuse? Or is there a better way?

Very few shelters accept domestic violence victims with pets. URI has designed some shelters just for this purpose. The PALS (People and Animals Living Safely) program can mean the difference between staying in an abusive situation and having options that allow for a victim to gain independence and hope.

PALS removes barriers to entry by providing accommodations for co-living with pets of any species.

PALS Pet Family Graphic

Our Holistic Approach

We offer pet-ready apartments and services throughout New York City

They allow families and pets to live and heal together in the same secure space.

Victims are provided a full range of complementary wellness services:

  • Safety Planning
  • Case Management
  • Counseling
  • Specialized pet care
  • Veterinarians and animal behavioral specialists
  • Economic empowerment
  • Childcare services
  • Educational enhancement
  • Nutrition
  • Financial literacy

Broken Chain Icon

Our aim is to break the cycle of violence, homelessness, and poverty fostering independence and hope.

In Their Own Words

I felt like I was holding my breath, and when we got in the PALS program, I felt like I could exhale. It was a safe space where I could finally feel.


Domestic Violence Survivor Holds a Dog with a Blue Background

Support URI Programs

URI relies on financial support from donors like you to help families in crisis. Your donation ensures that individuals, families and their pets can escape abuse, safely heal and gain the resources needed to rebuild their lives.


Any amount can make a big difference.

Often leaving abusive situations with just the clothes on their back, domestic violence victims are starting over from square one and in need of everything from safe, secure housing to school clothes to specialized pet care from animal specialists.


can provide emergency food for victims entering shelter.


can provide educational materials for children in shelter.


can provide behavior assessment and training for a dog suffering from trauma


can provide access to therapeutic intervention for children who witness incidents of abuse.


can provide startup items for domestic violence victims as they move to permanent housing.

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