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Contact Information

Get Help

If you need help escaping domestic abuse or are a family in need of shelter call:

NYC’s 24-hour Domestic Violence Hotline
800-621-4673

National Domestic Violence Hotline
800-799-7233 or 800-787-3224 (TTY)

NYC Gay and Lesbian Anti-Violence Project
212-714-1141

New York City Information
311

In the event of an emergency
911

Text-to-911 for NYC

Text-to-911 is beneficial to the Deaf, people with hearing loss or speech disabilities, and those who can't safely call 911 in the five boroughs of New York City.

To use Text-to-911 as efficiently as possible:

  • Enter 911 without spaces or hyphens.
  • Let the operator know if you are Deaf.
  • Text the reason for your emergency.
  • Text your full address and cross streets, if available, and borough.
  • Use complete words and sentences, not abbreviations.

For more information or to reach specific program teams, please reach out as follows:

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General Questions info@urinyc.org

Crime Victim Services Program CVSPinfo@urinyc.org or call 929-299-7676

Legal Education & Advocacy Program LEAPinfo@urinyc.org

People and Animals Living Safely (PALS) PALSinfo@urinyc.org

Economic Empowerment Program Partnership Information infoeep@urinyc.org

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Press media@urinyc.org or visit the Media Room

Urban Resource Institute
75 Broad Street
Suite 505
New York, NY 10004

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