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Mission

Urban Resource Institute’s (URI) mission is to provide quality, compassionate, and innovative client-centered services to victims of domestic violence and other vulnerable populations so that they may lead the safest and fullest lives possible

Values

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Client Focus

  • We are proactive about understanding client needs and the factors that have an impact on them, while striving to make a difference in their lives.
  • We build genuine, compassionate, professional relationships with clients and take a sincere interest in them as individuals.
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Integrity

  • We exhibit honesty, fairness, and professionalism, and adhere to our code of ethics when interacting with each other and those who we serve.
  • We honor our commitments and keep our promises.
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Innovation

  • We are open and adaptable to change, value creativity and innovation, and seek new ways to fulfill the organization’s vision, mission, and goals more effectively.
  • We encourage intellectual curiosity and the spirit of continuous learning.
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Philanthropic Orientation

  • We demonstrate sensitivity, compassion, and a helping orientation to each other and those who we serve.
  • We are ambassadors of the URI mission and deeply care about the work performed by self and others.
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Service Excellence

  • We maintain persistent efforts to achieve goals and provide superior services to each other and clients.
  • We continuously demonstrate credibility and reliability through quality work.
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Transparency

  • We communicate openly and honestly, with active lines of communication.

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