- We are proactive about understanding client needs and the factors that have an impact on them, while striving to make a difference in their lives.
- We build genuine, compassionate, professional relationships with clients and take a sincere interest in them as individuals.
- We exhibit honesty, fairness, and professionalism, and adhere to our code of ethics when interacting with each other and those who we serve.
- We honor our commitments and keep our promises.
- We are open and adaptable to change, value creativity and innovation, and seek new ways to fulfill the organization’s vision, mission, and goals more effectively.
- We encourage intellectual curiosity and the spirit of continuous learning.
- We demonstrate sensitivity, compassion, and a helping orientation to each other and those who we serve.
- We are ambassadors of the URI mission and deeply care about the work performed by self and others.
- We maintain persistent efforts to achieve goals and provide superior services to each other and clients.
- We continuously demonstrate credibility and reliability through quality work.
- We communicate openly and honestly, with active lines of communication.