The Urban Resource Institute (URI), a not-for-profit 501(c) (3) organization established in 1980, operates shelter, legal and job training programs for domestic violence victims, residential and vocational programs for individuals with developmental disabilities. With a $70-80 million annual budget with over 600 staff by the end of the year, URI promotes safety, justice, health, and independence for vulnerable individuals and families residing in New York City.
The goal of URI’s economic empowerment programming is to support its clients in reaching their educational and vocational goals and move toward economic independence. The Program Assistant will participate as a member of a team of educational, career and job placement specialists to deliver its exciting new Economic Empowerment Program initiative. This program will provide financial education curriculum and will facilitate placement into living wage jobs and jobs of the future. The Economic Empowerment team will utilize a trauma-informed and strengths-based lens to provide both individual and group support to clients and their families and identify and build relationships with appropriate community partners. Reporting to the Program Director of the Economic Empowerment Program, the Program Associate will assist in the general operations and administrative parts of keeping the center running.
POSITION REQUIREMENTS, EDUCATION & ESSENTIAL SKILLS:
• Coordinate set-up and staff training, workshops, participant groups and general meetings.
• Answer telephone, schedule appointments, and attend to participants including distribution of intake paperwork when needed and as directed.
• Attend to the front desk and manage the waiting room.
• Write, proofread, distribute and file letters, memos, emails, reports and other correspondence.
• Review and route mail, faxes and other correspondence.
• Order, purchase and monitor office, and other supplies necessary for efficient operation of the program.
• Compile, sort and verify the accuracy of data before it is entered through review of participant documentation.
• Locate and correct data entry errors or report them to supervisors.
• Assist in the development of data tracking and monitoring systems.
• Adhere to all data entry criteria and standards established by URI and programs.
• Assist in creating visual representations and reports of data to include in monthly/quarterly reports as directed by Coordinator.
• Ensure data and reporting requirements are met.
• Assist in maintenance of confidential participant files.
• Accurately inputs and track metrics in selected database and related data and other duties as may be assigned by the Coordinator or Directors including supporting in reporting.
• Meet weekly with Program Director for supervision and perform other duties assigned by the Coordinator or Directors.
• Attend training seminars.
• Participate in monthly staff meetings and in training seminars conducted to enhance and develop one’s skills.
• Other duties as requested based on department, program and/or organizational needs.
REQUIRED KNOWLEDGE, SKILL AND EXPERIENCE:
• Commitment to the vision and mission of Urban Resource Institute.
• Demonstrated passion and commitment to public interest and an understanding of trauma-informed services.
• Preferred: Bachelor’s degree.
• Minimum of one (1) year-of experience in administrative duties and/or data entry.
• Ability to be empathetic and practice active listening when engaging with clients, specifically survivors of domestic violence.
• Highly motivated, with proven capacity to work independently, take initiative, and thrive in high-paced entrepreneurial environment.
• Demonstrated sensitivity and experience with and/or knowledge of domestic violence within and against disenfranchised communities including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with mental health issues.
• Experience collaborating in a multi-disciplinary, diverse team, maintaining a healthy work environment for staff that encourages professionalism, respect, equality, diversity and continuous improvement.
• Ability to work independently and in a team, assess priorities, take initiative, handle multiple assignments, and meet deadlines.
• Excellent interpersonal skills with the ability to work well with people of diverse educational, cultural and professional backgrounds.
• Must be a responsible individual with a reputable character, known to exercise sound judgment, maintain confidentiality, and cope with stress and crises in a calm manner.
• Willingness to travel to residential and community program spaces, and community partner sites
• Computer proficiency in Microsoft Office, Google Docs, and Apricot.
Interested candidates may forward a copy of their resume to email@example.com for consideration.
Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training