Lead Data Analyst

ORGANIZATION OVERVIEW:

Founded in 1980, Urban Resource Institute (URI) is committed to the vision of a world free of domestic violence, homelessness, poverty, and trauma, where individuals, families, and communities are safe, stable, and thriving. URI works across the spectrum of prevention, intervention and services to empower individuals, families, and communities, particularly communities of color and other disenfranchised populations, to increase their safety and resiliency. URI is the oldest licensed provider of domestic violence shelter and services in New York State, with 40 years of impact capped in the last five years with significant achievements and expansion leading to its position as the largest provider of domestic violence shelter services in the country. This expansion has afforded URI the ability to serve individuals who have traditionally experienced barriers to accessing shelter services, such as singles and families with pets.

Today, URI is maximizing the impact of organizational growth, expanding its positioning as an Innovative service provider, an influential leader and “Employer of Choice” in its field. URI has annual operating budget of approximately $98 million, more than 700 employees and the capacity to provide services to over 40,000 individuals annually. The organization operates in more than 20 locations around New York City and is recognized as a valued thought-leader in the sector across the US and beyond.

POSITION OVERVIEW:

The Quality Improvement, Evaluation, and Training (QIET) team seeks a Lead Data Analyst to assist in evaluating and analyzing URI’s program services data. URI’s most recent strategic plan commits the agency to instituting trauma informed services in all of our programs. The Lead Data Analyst will be an integral part in developing recommendations for training and for procedural changes at the program level to assist in meeting this goal.

POSITION REQUIREMENTS, EDUCATION & ESSENTIAL SKILLS:

• Collaborate with and provide support, and training to URI’s CMS users.
• Work with the Director of Data Management and Improvement to determine data collection needs.
• Review and complete electronic chart audits as needed.
• Troubleshoot errors and engage in creative ways of restructuring forms to assist in the prevention of data entry errors by end-users.
• Work with end users to ensure a balance between data needs and ease of data entry.
• Assist in the maintenance of up-to-date end user manuals and other documentation.
• Work with the Director of Data Management and Improvement and the Director of Trauma-Informed Responses and Evaluation, to develop and implement data collection and evaluation methodologies.
• Collect and interpret data related to Social Services.
• Analyze results using charts, Pivot diagrams, numbers, business narratives, etc.
• Present analysis to relevant members of the team and organization.
• Identify patterns and trends in data sets to help make relevant decisions.
• Define new data collection and analysis processes for predictive analysis.
• Assist with the creation of new form sets and reporting functions which meet funding and licensing requirements as additional programs are integrated into the CMS.
• Supervise and oversee the work of the Data Analyst.
• Other duties as requested based on department, program and/or organizational needs.

REQUIRED KNOWLEDGE, SKILL AND EXPERIENCE:

• Passion for URI’s mission, vision and core values with the ability to communicate this passion to others.
• Bachelor degree in Computer Science, Mathematics, Statistics, Psychology, or Economics.
• Minimum of five (5) years’ experience in data analysis.
• Experience in direct service provision in a social service organization a plus.
• Three (3) or plus years’ experience in a supervisory role, with the ability to support and develop others
• Experience in utilizing data models and reporting packages like SQL Server Reporting Services in a social services or health services environment.
• Ability to analyze large datasets as needed.
• Strong problem solving and analytic skills.
• Ability to attend to detail while maintaining a view of the big picture.
• Experienced and skilled in use of databases. SQL programming a plus.
• Excellent overall computer skills including ability to quickly adapt to new systems.
• Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment.

Interested candidates may forward a copy of their resume to careers@urinyc.org for consideration.

Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training