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APIP Case Manager


The Urban Resource Institute (URI), a not-for-profit 501(c) (3) organization established in 1980, operates shelter, legal and job training programs for domestic violence victims, residential and vocational programs for individuals with developmental disabilities. With a $70-80 million annual budget with over 600 staff by the end of the year, URI promotes safety, justice, health, and independence for vulnerable individuals and families residing in New York City.

The Case Manager is responsible for direct service provision to participants. Direct services include individual trauma-informed counseling, trauma-informed group counseling, advocacy services, referrals and follow-up, home management and financial literacy counseling. Individual must demonstrate sensitivity to issues related to women, domestic violence, and batterer accountability. In addition, the Case Manager will make all necessary linkages to community agencies to provide proper placement of participants in areas of permanent housing, referral to engage in therapeutic and supportive services prior to leaving the Abusive Partners Intervention Program (APIP), vocational and educational services, and to assist participants in securing public assistance, Medicaid or other benefits.

• Maintain caseload of 10-15 participants.
• Conduct intake interviews, as assigned, to assess and evaluate participants for program admission.
• Engage participants in initial and ongoing trauma-informed treatment processes, through individual and group counseling, under clinical supervision of the Program Coordinator.
• Develop and maintain housing referral resources, assist participants in the process of locating and securing permanent housing.
• Assists all participants in the process of referral and placement in community based resources.
• Assess participants’ vocational and educational needs, aptitudes and interests through interviews and testing. Develop and maintain placement and follow-up as appropriate after assessment and counseling.
• Develop and maintain liaison activities with DANY, Public Assistance, Medicaid administrators and employment agencies to assist eligible participants in securing the necessary assistance towards financial sustainability.
• Participate in training seminars conducted to enhance and develop clinical skills with the client population.
• Attend weekly individual case supervision, group supervision, monthly case conferences, and staff meetings.
• Ability to function independently and in collaboration with program coverage, including, responsibility for appropriate action in crisis situations per agency procedures.
• Participate in training seminars conducted to enhance and develop one’s skills.
• Regularly assess the safety and well-being of participants.
• Make appointments for external referrals.
• Develop with the participant, a contract of mutually agreed goals and objectives to be accomplished within an agreed upon timetable.
• Respond to victim calls as appropriate immediately.
• Facilitate trauma-informed therapeutic groups.
• Identify concrete needs and provide holistic supportive services.
• Perform other duties as assigned by the Program Coordinator.

• Bachelor Degree in Human Services with two (2) years of counseling experience, preferably with abusive partners.
• Three (3) years of crisis counseling experience with preferably traumatized populations, and experience and demonstrated skills in group counseling.
• In addition, must have training and experience in assessing the vocational and educational needs and aptitudes of participants, thorough familiarity and success with engaging challenging populations.
• Must be knowledgeable and sensitive to domestic violence issues.
• Demonstrated sensitivity and experience with and/or knowledge of domestic violence within and against disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with mental health issues.

Interested candidates may apply by visiting https://www.indeed.com/job/trauma-informed-apip-case-manager-0b1935c7af90d21e

Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training