Tania Jospitre is the Vice President of Quality Improvement, Evaluation, and Training at the Urban Resource Institute. In her role, she is responsible for measuring program quality and effectiveness, and manages the development and implementation of client-centered, trauma-informed staff training. Prior to joining URI, Tania was the Assistant Commissioner of Quality Management and Control at the New York City Department of Small Business Services. She led the quality assurance, outcome validation, and fiscal management teams within the workforce development division. She has extensive experience evaluating program data to assess impact, improve performance, and drive future programming for domestic violence and workforce development programs. She holds a Master of Arts in Criminal Justice from John Jay College, a Master of Public Administration from Baruch College, and is certified in Customer Experience Management by the Medallia Institute.