Quickly Exit Site

For media inquiries or further information, please contact:
Dondi Quintans, dquintans@urinyc.org.

Urban Resource Institute Appoints Charnell Neptune-Darby to Senior Director of Domestic Violence Residential Programs


New York, NY (July 10, 2024) – Urban Resource Institute (URI), the nation’s largest provider of shelter and comprehensive services for survivors of domestic violence and homelessness, is pleased to announce the appointment of Charnell Neptune-Darby, MA, LPMHC, as the new Senior Director of Domestic Violence Residential Programs. 

In her new role, Charnell will oversee the administration and strategic leadership of URI’s emergency and transitional domestic violence shelters, which encompass over 500 beds across New York City. She will supervise and mentor several shelter Program Directors and ensure that our shelter services are delivered with the highest quality, focusing on client-centered, trauma-informed, and culturally competent care. 

“Charnell’s vast experience and profound understanding of trauma and recovery make her an invaluable asset to our team,” says Lesley Samuel-Young, Vice President of Domestic Violence Residential Programs at URI. “Her dedication to enhancing trauma-informed care and her expertise in managing complex shelter operations will significantly advance our mission. We are thrilled to have her lead our team of dedicated professionals.” 

Charnell joins URI with over a decade of specialized experience in domestic violence and trauma-focused environments, having held significant roles such as Clinician, Director of Social Services, and Program Director. Her commitment to creating supportive, inclusive, and effective care environments aligns seamlessly with URI’s values and goals. 

The Senior Director of Domestic Violence Residential Programs is critical in ensuring the comprehensive delivery of services, managing program budgets, and developing policies and practices that enhance the quality of life and safety for survivors and their children. Charnell will also play a pivotal role in URI’s Leadership Team, contributing to overarching strategy and advocacy to improve service outcomes and community impact. 

Charnell holds a Master’s degree in Clinical Mental Health Counseling from Kutztown University of Pennsylvania and a Bachelor’s degree in Criminal Justice from Monroe College of New Rochelle. She is also certified as a Clinical Child & Adolescent Trauma Professional.

About Urban Resource Institute:
Urban Resource Institute (URI) is a pioneering organization that transforms the lives of domestic violence survivors and homeless families by empowering individuals, families, and communities to break free from cycles of domestic violence, homelessness, poverty, and trauma. As the largest provider of domestic violence shelter services in the U.S. and a leading advocate for homeless services, URI impacts over 40,000 individuals annually through prevention, intervention, education, and direct services in both residential and non-residential settings in New York. URI is recognized as a thought-leader with influence across the U.S. and beyond. For more information, visit www.urinyc.org or follow on Facebook, Instagram, LinkedIn, and Twitter. 

For immediate assistance, please call NYC’s 24-hour Domestic Violence Hotline at 1-800-621-HOPE or the National Domestic Violence Hotline at 1-800-799-SAFE.