The following positions are available within URI. All interested persons should forward resumes and/or internal job application forms to the Office of Human Resources Management, Urban Resource Institute, 75 Broad Street Suite 505, New York, NY 10004. Resumes/forms may also be forwarded via E-Mail to Human Resources Management: (646) 616-0077 Central Office: (646) 588-0030

Available Positions

Position Summary
We are looking for a qualified social media consultant to join the Urban Resource Institute’s development and communications team. You will strategize, develop and execute a comprehensive social media strategy to increase web traffic and brand awareness.

As a social media consultant, you should have excellent multitasking skills to handle all of URI’s social media accounts in a cohesive way. If you have a creative way of thinking and of presenting our brand through multiple social media channels, we would like to make you part of our team.

Ultimately, you should be able to ensure that URI’s social media presence is aligned with our overall marketing strategy.

This positions reports to the Director of Marketing and Communications and pays $1,000 per month.

  • Design a social media strategy to achieve marketing targets.
  • Manage, create and publish original, high-quality content.
  • Engage communities across various social platforms.
  • Analyze sentiment, data, and metrics to provide recurring community insights.
  • Stay up-to-date with new digital technologies and social media best practices.
  • Maintain a master social media calendar as a record of social media messages and to project a timeline for preparation for upcoming annual events and special projects.
  • Create a weekly social media calendar to be submitted to the Director of Marketing and Communications for review/approval containing posts for all social media platforms (Facebook, Twitter, Instagram, LinkedIn and Pinterest) for the week (Monday through Saturday).
  • Share news items relevant to URI’s platform on social media.
  • Create original images as needed for each social media platform utilizing graphic design and/or a combination of original images from URI’s Dropbox account and/or royalty-free/public domain graphics and photos.
  • Engage with URI’s social media community by retweeting, liking the posts of all accounts we follow, and responding to followers’ comments.
  • Alert the Director of Marketing and Communications to crisis messages received on social media (infrequent).
  • Stay abreast of and share posts and news articles in which URI has been mentioned in a positive light.
  • Create posts as requested on URI’s programs, upcoming events, and services.


  • Experience relevant to social media management.
  • Understanding of relevant social media platforms and their nuances.
  • Hands on experience using social media for brand awareness.
  • Understanding of SEO and web traffic metrics.
  • An ability to identify target audience preferences and to build content to meet them.
  • Familiarity with social monitoring and publishing tools.
  • Excellent multitasking skills.
  • Strong written and verbal communication skills.
  • Strong sense of design, conceptual ability and excellent familiarity with visual and multimedia arts.

To apply for this position, please send a letter of interest and your resume to Eseohe Yamasaki, Director of Marketing and Communications, at

Responsibilities include oversight of domestic violence emergency shelters, and compliance with all relevant federal, state and local regulations as well as agency and program policies. Develop and implement consistent standards, policies and practices regarding shelter management, client services and other agency protocols. Create systems to ensure consistency, collaboration and complementary services between sites and programs. Participate in the development and ensure appropriate implementation of systems and strategies that facilitate maximum resident utilization of shelter. Monitor Shelter Budgets and clinical services to ensure appropriate service delivery, including group supervision of the social workers, child therapists and other clinical staff, where appropriate. Supervise program staff, develops and monitors outcomes, and develops and implements strategies to enhance performance. Lead, develop and implement staff training in line with identified standards and practices that are client-centered, trauma-informed, and evidence based in consultation with the Director of Learning and Development. Increase the awareness of the organization’s DV services by engaging in activities such as, but not limited to, presenting at conferences and/or other speaking engagements. Represent agency at local coalitions, taskforces and committees. Licensed Clinical Social Worker (LCSW) required and five or more years of experience working in the field of social services with a focus on victims experiencing trauma, poverty, and/or homelessness. Three or more years of quality improvement experience in a social services setting. Experience with program development and strong supervisory experience a must. Must be computer-literate with knowledge of Microsoft Office applications.. Excellent written and oral communication skills. (Manhattan)

URI seeks a mission-driven, adaptable and highly motivated Development Manager to work with the organization through a period of ambitious growth by supporting the team in growing the organization’s unrestricted budget from $500K to $1.5M over the next three to five years. This position is responsible for annual giving, employee giving, external relations, assisting with grant writing, and event support.

Reporting to the VP of Development & Communications, the Development Manager will play a strategic role in key aspects of URIs fundraising work to leverage URIs programs and relationships to secure donations from individuals, foundations and corporations.

Essential Job Functions

  • Work directly with the VP in strategic planning for all fundraising and development activities for the organization
  • Meet fundraising goals and initiatives and increase individual funding for the organization
  • Develop and implement annual campaign plan, craft appeals, and assist with online advocacy and list growth efforts
  • Develop timelines for direct mail campaigns, craft solicitation letters, make follow-up calls and acknowledge gifts
  • Assist with planning and implementing fundraising and donor cultivation events, help with sponsor recruitment, work with volunteer host committees, coordinate event promotion, materials and onsite event management
  • Identify, qualify and prioritize potential funders for general operating and specific programmatic initiatives
  • Work with program staff, create program budgets for proposals and applications
  • Work with team to develop and execute consistent communication to cultivate and grow donor base
  • Implement and monitor metrics and analysis of annual campaign, online fundraising and donor mobilization campaigns
  • In the absence of the VP, the Development Manager will provide external relations support representing URI at various community, corporate and foundation events

Essential Job Requirements

  • Bachelor’s degree required


  • Minimum three to five years of professional experience in fundraising, grant-writing and/or individual donor development
  • Demonstrated success in securing support from private and/or public sources
  • Strong interest in research
  • Demonstrated success in meeting or exceeding fundraising targets
  • Demonstrated success in working with a team and developing effective working relationships with staff, volunteers, the general public and donors
  • Commitment to professional ethics in working with highly confidential, sensitive information
  • Ability to adapt to rapidly changing priorities and work well under pressure

Required Skills

  • Ability to handle multiple tasks with organization, flexibility and accuracy; mature judgment and decision-making ability; must maintain confidentiality at all levels of the organization (internally and externally)
  • Self-motivated; demonstrated leadership with effective team-building skills
  • Excellent writing and editing skills, strong verbal skills; excellent listening skills
  • The ability to work collaboratively with a wide range of personalities with the desire to be a team player
  • The ability to work in a fast-paced, deadline-oriented environment with limited resources and minimal supervision
  • A sense of humor and enthusiasm, and the ability and desire to have fun while making a difference in the world
  • Possess a commitment to URI’s mission
  • Demonstrated sensitivity and experience with and/or knowledge of domestic violence within and against disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with mental health issues

Physical Requirements
Indoor; Outdoors; noisy; minor burns, cuts, bites or stings; standing; stooping; kneeling; walking and running; using hands on objects, tools or controls. Frequently lift and / or move more than 50 pounds. Other job characteristics- need to be exact or accurate, repeat same tasks; errors have important consequences.
Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
Job Description
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other jog-related duties requested by their supervisor in compliance with regulatory laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Under the direction of the Program Director, perform managerial and administrative tasks to ensure that the program is operating according to current regulations, and that all consumers are receiving appropriate care. Supervises daily operations of the program and activities of all staff; maintains staff records; manages consumers’ personal funds and monitors case records; participates in team meetings and Day Program Meetings; approves goals and coordinates implementation; Bachelor’s Degree in Human Services or a related field required. Three to Five year’s supervisory/administrative experience preferably in a twenty-four (24) hour residential facility. Knowledge of AMAP, SCIP, CPR and First Aid. (Queens)

Under the direction of the Program Manager, supervise/assign work duties to the Direct Care Staff. Supervise operations of the program/facility in the absence of the Program Manager; ensure that all procedures relating to the care of consumers are carried out including coordinating medical appointments, maintaining daily log of consumers interactions, and journal of Medicaid recertification; schedule staff recertification. Bachelor’s Degree in Human Services or a related field; Three year supervisory/administrative experience, preferably in a twenty-four (24) hour residential facility. Knowledge of AMAP,SCIP, CPR, and First Aid. (Queens)

Provides security services to maintain a safe environment for residents and staff. Duties include overall surveillance through performing facility rounds, maintaining visitors log, conducting fire drills, and ensuring that rules and regulations are followed. High School diploma or GED and previous security experience. Must have valid NYS security license. Must be computer-literate and must have knowledge of Microsoft Office applications (Manhattan, Queens, Bklyn, Bronx)

URI seeks highly skilled, dynamic Direct Care Workers to provide compassionate supervision and person-centered support to adult individuals with developmental disabilities. Demonstrate core competencies as a team player by ensuring a safe and caring setting which provides assistance to individuals with daily living needs to foster self-sufficiency whenever possible.

The successful candidate will perform a wide variety of routine and often repetitive tasks with and for the developmentally disabled.

  • Training and supervision of individuals in self-care and performance of housekeeping tasks such as cleaning, shopping, food preparation and household maintenance.
  • Assists and guides individuals in personal bathing, cleaning, toileting and/or dressing.
  • Assists individuals with self-administration of medication or administers medication when indicated.
  • Implements the behavior plan and demonstrates the ability to identify individual’s behavioral changes, strengths and immediate needs.
  • Documents all significant behavioral responses in prescribed format.
  • Assists with laundry responsibilities and maintaining and sorting individuals’ clothing.
  • Maintains all appropriate and required files, records and reports on the residents, incidents, neighborhood reaction, etc.
  • Prepares lunches/meals as assigned to do so, supervises individuals at meals and assists with feeding as appropriate.
  • Provides appropriate supervision during meaningful community integration activities which increases the level of participation and reflects interests etc.


  • High School Diploma/Equivalency.
  • One (1) year full-time experience in the care of developmentally disabled children or adults
  • AMAP, SCIP ,CPR and First Aid training and New York State Driver’s License

URI seeks highly skilled, dynamic, Case Managers responsible for direct service provision to residents. Direct services include individual counseling, group counseling, advocacy services, referrals and follow-up, home management and budget counseling. Individual must demonstrate sensitivity to issues related to women and domestic violence. In addition, the Case Manager will make all necessary linkages to community agencies to provide proper placement of residents in areas of permanent housing, vocational and educational services, and to assist families in securing public assistance and Medicaid.

The successful candidate will be responsible for maintaining a caseload of 10-15 families.

  • Conduct intake interviews, as assigned, to assess and evaluate residents for admission.
  • Engage residents in initial and on-going treatment processes, through individual and group counselling, under clinical supervision of the Social Worker or Social Work Supervisor.
  • Develop and maintain housing referral resources, assist residents in the process of locating and securing permanent housing.
  • Assists all residents in the process of referral and placement in community based resources.
  • Assess residents’ vocational and educational needs, aptitudes and interests through interviews and testing. Develop and maintain placement and follow-up as appropriate after assessment and counselling.
  • Develop and maintain liaison activities with H.R.A. Public Assistance and Medicaid Administrators and Workers, to assist eligible residents in securing Public Assistance and Medicaid by acting as a personal advocate through telephone or personal visit/contact.
  • Participate in training seminars conducted to enhance and develop clinical skills with the client population.
  • Develop with the resident, a contract of goals to be accomplished within an agreed upon timetable.


  • Three (3) years of counseling experience preferred in a residential shelter for victims of domestic violence.
  • Bachelor’s Degree in Human Services, Psychology, Social Work
  • Bilingual (Spanish/English) a plus

URI seeks highly skilled, dynamic Maintenance Workers responsible for completing basic repairs and performing general maintenance of the physical facility.

The successful candidate will perform basic carpentry, painting, plumbing and electrical work.

  • Identify and report any building maintenance or repair issues
  • Perform a variety of maintenance duties of a routine nature including maintenance of hallways, lobbies, bathrooms, stairways, lunch areas, break areas, storage rooms and utility rooms
  • Assist with moving furniture, supplies and other items as necessary
  • Ensure floors and hallways are kept free of debris at all times
  • Mop all common area floors daily
  • Remove garbage daily
  • Check fire/life safety equipment as scheduled and report issues to the Maintenance Supervisor
  • Perform minor adjustments, repairs and maintenance on heat and air conditioner units and under supervision by Maintenance Supervisor
  • Complete daily assigned work and notify the Maintenance Supervisor of work not completed
  • Overtime work as needed and requested by the Assistant Director
  • Perform other duties as assigned


  • High School Diploma or GED equivalent
  • Ability to perform carpentry, painting, and minor plumbing, electrical
  • Commercial and/or residential maintenance experience
  • Must be able to read and understand work orders

URI seeks highly skilled, dynamic Associate Counselors responsible for a variety of assignments in areas of service delivery as dictated by the needs of the program. The successful candidates will provide supportive counseling to residents, manages hotlines, assists administrative staff and performs some security and childcare functions. Conduct intake interviews, as assigned, to assess and evaluate applicants for admission.


  • Associates Degree and/or 4 years+ service delivery experience in the Human Services field.
  • Bachelor’s Degree in Human Services or related field preferred.
  • Must possess experience in, or a potential for, delivering a variety of human services to adults and children, preferably in a residential setting.
  • Experience with Domestic Violence a plus.
  • Spanish fluency a plus.

URI seeks highly skilled, dynamic Shift Supervisors responsibility, conjunction with the Social Worker for the general administrative duties of all Associate Counselors on assigned shift. The successful candidates will supervise the functions and activities of the Associate Counselors and coordinate the activities of the shift. Provide crisis counseling, function independently in times of facility coverage including assuming responsibility in crisis situations.


  • A Bachelor’s Degree in Social Work or related field
  • Minimum of one year supervisory experience preferred
  • Activities of the shift. Provide crisis counseling, function independently in times of facility coverage including assuming responsibility in crisis situations.
  • Demonstrated experience and sensitivity to working with individuals from a variety of socio demographic backgrounds.

URI seeks highly skilled, dynamic Social Work Supervisors. The Social Work Supervisor will provide clinical supervision to our Case Managers, Records Clerks and Interns through case analysis, treatment planning’s and supervisory process.  She/he will also provide direct treatment services and issue referrals. The successful candidates will assess mental and emotional functioning of residents and administers programs for necessary treatment. Evaluate mental health status for residents on admission. Coordinate mental health/psychiatric care and referral. Function independently in times of facility coverage including responsibility for appropriate action in crisis situation per agency procedures.


  • Graduate degree in Social Work
  • Licensed as a Master’s Social Worker
  • Licensed Clinical Social Worker preferred
  • 2-3 years direct Supervisory experience
  • Experience working with victims of domestic violence and their dependents strongly preferred
  • Demonstrated experience and sensitivity to working with individuals from a variety of socio demographic backgrounds.

URI is seeking a bright, energetic and knowledgeable Childcare Supervisor. Under the direction of the Program Director, the Childcare Supervisor is Responsible for development and implementation of a pre-school class room curriculum as well as daily activities for children through age five (5).

The successful candidate will be responsible for the supervision the child care staff. Maintain Child Care Room, order and maintain supplies for Child Care Room. Design and implement childcare curriculum.


  • Bachelor’s Degree in Social Services of Human Services related field.
  • Experience working with children is strongly preferred.
  • Demonstrated experience and sensitivity to working with individuals from a variety of socio demographic backgrounds.