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Training Specialist


The Urban Resource Institute (URI), a not-for-profit 501(c) (3) organization established in 1980, operates shelter, legal and job training programs for domestic violence victims, residential and vocational programs for individuals with developmental disabilities. With a $70-80 million annual budget with over 600 staff by the end of the year, URI promotes safety, justice, health, and independence for vulnerable individuals and families residing in New York City.

Reporting to the Director, Training, the Training Specialist is responsible for delivering job-specific training and professional development to staff at all levels of the organization and assisting with the development of training content and the evaluation of training impact.

• Deliver engaging training sessions (approximately 15-20 sessions/month) to improve job performance using modern learning formats including both online and in-person sessions related to topics such as client-centered practice, trauma-informed approaches, how to engage clients, crisis and conflict management, leadership skills, project management and other related content areas.
• Assist to identify training and education needs across URI’s programs and business areas.
• Assist with the design, implementation, and evaluation of training and education for all staff in domestic violence and homeless settings as well as other business area staff as appropriate.
• Assist to develop training plans, instructor led training materials, online (eLearning) modules, Train-the-Trainer programs, scenario-based learning cases, and reference guides, based on needs assessments and data analysis results.
• In collaboration with the members of the Training Team, develop a monthly training calendar.
• Maintain training participation data and track attendance in the database used to house training data.
• Establish relationships with staff in a variety of roles across the agency in order to gain input on training needs and effectiveness.
• Engage in outreach efforts to inform staff about training session opportunities.
• Assist with the measurement and evaluation of the impact of training on program staff.
• Other duties as requested based on department, program and/or organizational needs

• Passion for URI’s mission, vision and core values.
• Bachelor’s degree required
• Demonstrated sensitivity and experience with and/or knowledge of domestic violence and/or homelessness within and against disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with mental health issues.
• 3-4 years of experience delivering training in a social service and/or non-profit environment, preferably including training implemented via online platforms.
• Proven presentation and facilitation skills with a dynamic classroom presence and ability to make content relevant and engaging for adult participants.
• Experience authoring content and developing materials for various audiences, in particular for professional staff.
• Must be able to understand the principles of training, learning, and evaluation.
• Exhibit excellent interpersonal skills and ability to connect with all levels of staff; ability to function independently in a multi-task environment, as well as part of a team.
• Must be very organized and able to effectively prioritize tasks to ensure their timely completion.
• Willingness to learn and grow professionally.
• Able to travel to facilities or other sites within New York City.
• Able to work some evenings and weekends as needed.
• Must be computer-literate and must have knowledge of Microsoft Office applications and training tools.
• Ability to follow the appropriate industry regulations

Interested candidates may forward a copy of their resume to careers@urinyc.org for consideration.

Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training