POSITION OVERVIEW:
Founded in 1980, Urban Resource Institute (URI) is committed to the vision of a world free of domestic violence, homelessness, poverty, and trauma, where individuals, families, and communities are safe, stable, and thriving. URI works across the spectrum of prevention, intervention and services to empower individuals, families, and communities, particularly communities of color and other disenfranchised populations, to increase their safety and resiliency. URI is the oldest licensed provider of domestic violence shelter and services in New York State, with 40 years of impact capped in the last five years with significant achievements and expansion leading to its position as the largest provider of domestic violence shelter services in the country. This expansion has afforded URI the ability to serve individuals who have traditionally experienced barriers to accessing shelter services, such as singles and families with pets.
Today, URI is maximizing the impact of organizational growth, expanding its positioning as an Innovative service provider, an influential leader and “Employer of Choice” in its field. URI has annual operating budget of approximately $98 million, more than 700 employees and the capacity to provide services to over 40,000 individuals annually. The organization operates in more than 20 locations around New York City and is recognized as a valued thought-leader in the sector across the US and beyond.
POSITION REQUIREMENTS, EDUCATION & ESSENTIAL SKILLS:
• Deliver engaging training sessions (approximately 15-20 sessions/month) to improve job performance using modern learning formats including both online and in-person sessions related to topics such as client-centered practice, trauma-informed approaches, how to engage clients, crisis and conflict management, leadership skills, project management and other related content areas.
• Assist to identify training and education needs across URI’s programs and business areas.
• Assist with the design, implementation, and evaluation of training and education for all staff in domestic violence and homeless settings as well as other business area staff as appropriate.
• Assist to develop training plans, instructor led training materials, online (eLearning) modules, Train-the-Trainer programs, scenario-based learning cases, and reference guides, based on needs assessments and data analysis results.
• In collaboration with the members of the Training Team, develop a monthly training calendar.
• Maintain training participation data and track attendance in the database used to house training data.
• Establish relationships with staff in a variety of roles across the agency in order to gain input on training needs and effectiveness.
• Engage in outreach efforts to inform staff about training session opportunities.
• Assist with the measurement and evaluation of the impact of training on program staff.
• Other duties as requested based on department, program and/or organizational needs
REQUIRED KNOWLEDGE, SKILL AND EXPERIENCE:
• Passion for URI’s mission, vision and core values.
• Bachelor’s degree required
• Demonstrated sensitivity and experience with and/or knowledge of domestic violence and/or homelessness within and against disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with mental health issues.
• 3-4 years of experience delivering training in a social service and/or non-profit environment, preferably including training implemented via online platforms.
• Proven presentation and facilitation skills with a dynamic classroom presence and ability to make content relevant and engaging for adult participants.
• Experience authoring content and developing materials for various audiences, in particular for professional staff.
• Must be able to understand the principles of training, learning, and evaluation.
• Exhibit excellent interpersonal skills and ability to connect with all levels of staff; ability to function independently in a multi-task environment, as well as part of a team.
• Must be very organized and able to effectively prioritize tasks to ensure their timely completion.
• Willingness to learn and grow professionally.
• Able to travel to facilities or other sites within New York City.
• Able to work some evenings and weekends as needed.
• Must be computer-literate and must have knowledge of Microsoft Office applications and training tools.
• Ability to follow the appropriate industry regulations
Interested candidates may forward a copy of their resume to careers@urinyc.org for consideration.
Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training
Join us in honoring clients, partners, and supporters who champion our mission and raise funds to enhance our life-changing services. We’re also celebrating a decade of PALS honoring the bond between domestic violence survivors and their pets.