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Senior Facilities Director (SFD)


The Urban Resource Institute (URI), a not-for-profit 501(c) (3) organization established in 1980, operates shelter, legal and job training programs for domestic violence victims, residential and vocational programs for individuals with developmental disabilities. With a $70-80 million annual budget with over 600 staff by the end of the year, URI promotes safety, justice, health, and independence for vulnerable individuals and families residing in New York City.

Reporting to the Vice President, Operations, the Senior Facilities Director is responsible to ensure that all facilities are maintained in a safe and secure manner consistent with funder requirements, local building codes as well as state and federal building regulations and URI standards. This includes ensuring completion of all building repairs, building maintenance, and contract maintenance services as well as the teams that support completion of these activities.

• Supervise the implementation and management of internal and external work order processes for all assigned facilities, ensuring that processes are followed according to our quality management system and that traceability requirements are met.
• Reviews analysis of activities, costs, operations, and forecast data to determine progress toward stated goals and objectives
• Supervision of assigned Facility Directors and outside Contractors who may be performing work at assigned sites; obtain and submit documentation of completed repairs to Central Office as work is completed by Contractors
• Provide and document a minimum of biweekly individual supervision meetings with assigned Facility Directors.
• Provide support and professional development opportunities for all assigned staff through the development, monitoring and maintenance of individualized performance goals and objectives.
• Participate in and/or lead security management and facility management meetings as needed and/or directed.
• Collaborate with program leadership and Facility Directors to ensure the completion of weekly unit and common area inspections at each facility.
• Conduct weekly inspections of the building grounds to ensure that it maintained in a safe and secure manner and is accessible to residents, staff, and visitors alike.
• Ensure identification, scheduling and coordination of all building repairs and advise program leadership of any outstanding issues; develop and maintain a preventative maintenance calendar for all sites.
• Ensure all repairs and maintenance is performed consistent with URI standards and regulatory guidelines
• Ensure utilization of Building Engines by all sites or other identified software to document maintenance service requests and completed work.
• Ensure the completion of Service Requests through assignment by assigned Facility Directors and Maintenance Supervisors.
• Ensure timely turnover of vacated residence units within specified timeframes.
• Provide regular repair and maintenance updates to Senior Team members and Vice President of Operations as required.
• Serve as the primary corporate representative, emergency contact, to oversee the coordination and participation in snow removal.
• Adhere to all local building codes as well as state and federal building regulations
• Ensure that all building systems are being maintained and the preventative maintenance is being completed monthly.
• Ensure that all Life Safety equipment is being maintained by the appropriate vendors i.e. Fire Alarm, Sprinkler, and Fire Extinguishers etc.
• Other duties as requested based on department, program and/or organizational needs.

• Bachelors’ degree preferred. High school or GED equivalent required.
• Minimum of three (3) years of Project Management experience with a concentration on managing multiple projects across multiple locations; specifically, in projects requiring significant resources, cross-functional involvement with the ability to meet and organize multiple project deadlines in fast paced high energy working environment.
• Minimum of four (4) years’ experience in Real Estate/Facilities management
• Demonstrated solid ability to understand plans/blueprints and complete details to specs.
• Demonstrated ability to interface with contractors to drive project schedules and to bring project in on time (within budget)
• Availability to be contacted 24-hours per day in emergency situations as well as be responsive to program staff by communicating in a professional manner for assigned sites.
• Strong writing and public speaking skills with an ability to manage and organize multiple projects in a busy, pressured working environment.
• Ability to work independently, assess priorities, take initiative, handle multiple assignments, and meet deadlines.
• Excellent interpersonal skills with the ability to work well with people of diverse educational, cultural and professional backgrounds.
• Must be a responsible individual with a reputable character, known to exercise sound judgment, maintain confidentiality, and work well under pressure during crises in a calm manner.
• Must be willing to travel and work between and from URI’s program sites throughout the City.

Interested candidates may forward a copy of their resume to careers@urinyc.org for consideration.

Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.