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Intake Assessment Specialist

NYC

POSITION OVERVIEW

Urban Resource Institute (URI), a not-for-profit 501(c) (3) organization established in 1980, operates shelters and provides services for survivors of domestic violence and homeless families. It also runs residential and vocational programs for individuals with developmental disabilities. With a $70-80 million annual budget and with more than 600 staff by the end of the year, URI promotes safety, justice, health, and independence for vulnerable individuals and families residing in New York City.

The Intake Assessment Specialist will participate as a member of a team of educational, financial, career and job placement specialists to deliver its exciting new Economic Empowerment Program initiative. This program will provide vocational and financial education curriculum and will facilitate placement into living wage jobs to support clients in finding economic safety and stability. The Economic Empowerment team will utilize a trauma-informed and strengths-based lens to provide both individual and group support to clients and their families and identify and build relationships with appropriate community partners. The Intake Assessment Specialist will assist clients of the Economic Empowerment Program in guiding clients through an intake process in a trauma-informed way. The position will meet with clients one-on-one to evaluate client’s current needs and goals for participating in the program. They will also lead case conferencing meetings to share with the team which clients would work for each track of the program.

POSITION REQUIREMENTS & ESSENTIAL RESPONSIBILITIES

• Conduct intake assessments in a client centered and trauma-informed way to assess client’s current needs and also their goals for participating in the program. Proctor any exams necessary for the intake assessment (i.e. TABE test).
• Maintain long-term relationship with shelter staff and perform outreach workshops to each of the DV and Homeless shelter sites to inform clients of the program.
• Ability to explain the benefits of the program and employment support services provided to clients.
• Conduct and lead initial case conference meetings with team members, as needed, to discuss the clients that have been assessed and recommend which track for the client.
• Sets up intake assessment appointments directly with the clients.
• Accurately inputs and track metrics in selected database and related data and other duties as may be assigned by the Program Director.
• Meet weekly with Coordinator for supervision and perform other duties assigned by the Director.
• Attend training seminars.
• Participate in monthly staff meetings and in training seminars conducted to enhance and develop one’s skills.
• Attend coalitions, taskforces, working groups and committees focused on relevant employment issues as directed.
• Other duties as requested based on department, program and/or organizational needs.

REQUIRED KNOWLEDGE, SKILL AND EXPERIENCE

• Bilingual English and Spanish.
• Commitment to the vision and mission of Urban Resource Institute.\
• Demonstrated passion and commitment to public interest and an understanding of trauma-informed services.
• Preferred: Bachelor’s degree in business or a Human Service field (i.e. Social Work).
• Minimum of one (1) year-of experience in human services.
• Knowledge of educational and employment barriers and resources for low-income and survivors of violence in NYC.
• Ability to be empathetic and practice active listening when engaging with clients, specifically survivors of domestic violence.
• Highly motivated, with proven capacity to work independently, take initiative, and thrive in high-paced entrepreneurial environment.
• Demonstrated sensitivity and experience with and/or knowledge of domestic violence within and against disenfranchised communities including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with mental health issues.
• Experience collaborating in a multi-disciplinary, diverse team, maintaining a healthy work environment for staff that encourages professionalism, respect, equality, diversity and continuous improvement.
• Strong writing and public speaking skills with an ability to manage and organize multiple projects in a busy, pressured working environment.
• Ability to work independently and in a team, assess priorities, take initiative, handle multiple assignments, and meet deadlines.
• Excellent interpersonal skills with the ability to work well with people of diverse educational, cultural and professional backgrounds.
• Must be a responsible individual with a reputable character, known to exercise sound judgment, maintain confidentiality, and cope with stress and crises in a calm manner.
• Willingness to travel to residential and community program spaces, and community partner sites
• Computer proficiency in Microsoft Office, Google Docs, and Apricot.

Interested candidates may forward a copy of their resume to careers@urinyc.org for consideration.

Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.