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Facilities Director


The Urban Resource Institute (URI), a not-for-profit 501(c) (3) organization established in 1980, operates shelter, legal and job training programs for domestic violence victims, residential and vocational programs for individuals with developmental disabilities. With a $70-80 million annual budget with over 600 staff by the end of the year, URI promotes safety, justice, health, and independence for vulnerable individuals and families residing in New York City.

Reporting to the Vice President of Operations, the Facilities Director is responsible to ensure that multiple assigned facilities are maintained in a safe and secure manner consistent with funder requirements, local building codes as well as state and federal building regulations and URI standards. This includes ensuring completion of all building repairs, building maintenance, and contract maintenance services as well as the teams that support completion of these activities.

• Supervise the implementation and management of internal and external work order processes for all assigned facilities, ensuring that processes are followed according to our quality management system and that traceability requirements are met.
• Supervision of Maintenance Supervisors and outside contractors who may be performing work at the assigned sites.
• Provide and document a minimum of biweekly individual supervision to assigned Maintenance Supervisors and participate/lead facility management meetings as needed and/or directed
• Collaborate with program leadership and maintenance supervisor to ensure the completion of weekly unit and common area inspections at each facility.
• Ensure identification, scheduling and coordination of all building repairs and advise program leadership of any outstanding issues
• Ensure all repairs and maintenance is performed consistent with URI standards and regulatory guidelines
• Provide support and professional development opportunities for all assigned staff through the development, monitoring and maintenance of individualized performance goals and objectives
• Develop and maintain a preventative maintenance calendar for the assigned sites.
• Supervise contracted work and obtain and submit documentation of completed repairs to Central Office as work is completed.
• Ensure utilization of Building Engines by all sites or other identified software to document maintenance service requests and completed work.
• Ensure the completion of Service Requests through assignment by the maintenance supervisor
• Ensure timely turnover of vacated residence units within specified timeframes
• Ensure par levels of repair materials and cleaning supplies are available through coordination with purchasing department
• Conduct weekly inspections of the building grounds to ensure that it maintained in a safe and secure manner and is accessible to residents, staff and visitors
• Provide regular repair and maintenance updates to the Program Director, and Vice President of Operations.
• Required to be the primary corporate representative, the emergency telephone contact, possibility of being contacted 24-hours per day in emergency situations as well as be responsive to the field staff by communicating in a professional tone for assigned sites.
• Coordination and participation in snow removal
• Adhere to all local building codes as well as state and federal building regulations
• Respond to site emergencies as the situation requires
• Perform other duties as assigned

• A minimum of 4 years of building maintenance experience in a supervisory role in a residential apartment or commercial building environment
• High School Diploma or GED equivalent; College Degree a plus
• Basic knowledge of building systems including heating, ventilation and air conditioning, plumbing, carpentry, electrical repairs, drywall repairs and painting
• Knowledge of Microsoft Office Suite including Microsoft Outlook
• Good Communication Skills both verbal and written
• Multi-task in a time sensitive environment
• Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance use and/or mental health issue
• Demonstrate solid ability to understand plans/blueprints and complete details to specs.
• 4 + years’ experience in Real Estate/Facilities management.
• Demonstrate an ability to interface with contractors in order to drive project schedules and to bring project in on time (within budget).
• Frequently lift or move 50 pounds. Able to travel between sites throughout NYC. Able to work outdoors in adverse conditions (heat or cold).

• Appointees will be required to possess a driver’s license valid in New York, as it is necessary to travel to perform essential duties of the position.
• Appropriate Certificate of Fitness (F80) from FDNY preferred upon hire

Interested candidates may forward a copy of their resume to careers@urinyc.org for consideration.

Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training