Residential Specialist


Provide supportive counseling to residents, manage hotline including admissions paperwork, assist administrative staff with clerical tasks, perform some security and childcare functions and conduct support groups. Provide initial orientation to program. Conduct recreational activities and accompany residents on field trips. Assist in special on-site events. Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance center, and housing referrals. Distribute donations and supplies to residents. Conduct room checks. Maintain progress notes for each resident, documenting assistance provided. Perform light maintenance/housekeeping responsibilities. Assist in providing security coverage including building rounds; distribute room keys to residents and maintain log of visitors entering and exiting the premises. Function independently in times of facility coverage including responsibility for appropriate action in crisis situations per agency procedure and make necessary phone calls as needed. Meet with Shift Supervisor for individual and group supervision. Participate in monthly staff meetings and training seminars conducted to enhance and develop one’s skills. Must be computer-literate and must have knowledge of Microsoft Office applications. This position will have regular and substantial contact with children. Associates’ Degree in Human Services or related field and/or five years’ experience in a non-profit environment. Must demonstrate sensitivity to issues related to women and domestic violence experiencing trauma, poverty, and/or homelessness. Valid driver’s license required.

To apply for this position, please forward your cover letter and resume to